ID ISSUER is the proven solution for the services based on the EU legislation. TPD regulates the manufacture, packaging and sale of tobacco products. According to the new TPD, manufacturers, importers and retailers must have introduced the new traceability system for tobacco products by 20 May 2019.
TPD
Initiative?
Why did
that happen
Who needs to comply
When do you
need to be ready
Find your question
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How are economic operator’s users managed in your system?
The security of the proposed solution is covered by an internal authentication and authorization module. This module serves to ensure access
to the ID Issuer Information System for authorized persons and systems only. Authentication and authorization is required both for the user interface as well as for technical integration via an API or other communication channel. Each economic operator will have a user account for each authorized person. -
What is a unique identifier?
The unique identifier, which is applied in the form of a unique alphanumerical code, can be used to identify each and every individual pack or aggregated package of tobacco products. The unique identifier can be obtained in digital form via the ordering portal.
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Does the individual identifier contain any additional information?
No. Besides the information required by the EU Tobacco Products Directive, no other information may be included in the unique identifier.
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How can unique identifiers be ordered from the ID issuer?
You first have to register on the ID issuer’s portal. Orders can then be placed via the ID issuer’s ordering portal (GUI) or via application programing interface (API) in case of system integration
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How many characters of unit level UI must be visible on the pack?
Please review Human Readable guide in documents section.
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How did you resolve system 2 system authentication/authorization?
Each economic operator can use ID Issuer system without user interface through provided data API.
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Which ID Issuer code are you using?
We are using our ID Issuer code which is the code “QCALL” ISO/IEC 15459-2:2015.5.
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It is possible to get UI from your system in real-time/near-real-time and not after End Of Business day?
ID Issuer software solution is compliant with the Directive and the Implementing Regulation in this regard, meaning UIs are generated after End of the next Business day to give economic operators opportunity to recall requests. However in contract we can agree to release codes before the time limit specified above.
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Is the full functionality of ID Issuer software available also through the WEB interface?
All of the functionalities of ID Issuer software solution as requested by Contracting Authority is available also through WEB interface.
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Will the data in your system be sufficiently secure against leaks (professional secrets and GDPR)?
Our solution is compliant with GDPR in all areas: process setup, software capabilities and infrastructure.
The software solution itself provides native support for all mandatory GDPR features (including not only pseudonymization, right of access, right to erasure, and records of processing activities). Required GDPR functionalities are implemented. Access to and processing of personal data will be available only to authenticated and authorized users. -
What level of support do you provide?
Support is provided according to requirements set by Contracting Authority, available to you Monday to Friday, by phone +421 800 222 921, by e-mail support@idissuer.ie or via the Chat interface on this portal.
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Do you have an environment for integration tests with the systems of economic operators?
Testing environment is in place and you can start integrating with IDIssuer system right away. For details please see the integration manual.
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Do you have experience with similar systems?
All Soft Corp has been active in business consulting and software development for over 20 years. We provide our clients with the most effective and innovative solutions in many areas. In recent years, we have focused on developing products and solutions for public administrative bodies, namely tax and customs offices, that are fighting tax fraud and tax evasion. All Soft Corp products are integrated software solutions that effectively fight tax fraud. They are intended for government entities, business entities and citizens. In addition to effectively eliminating illegal activities, these products bring other benefits in the form of time and financial savings, increased effectiveness of business processes and increased security of financial transactions. Software (SW) tools developed with the aim of governments eliminate tax evasion include the Tax Stamp Management and Control System, Process and Operation Management of Tax and Customs Inspections, the Alladin Stamp Register Management System and the VAT Check Report.
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How are invoices issued?
Invoicing will be set on monthly basis. All orders will be included in one collective invoice that will be sent electronically in PDF form.
Interface 2 interface
Integration manual
Integration manual is a document which describes data interfaces (APIs) and everything related to their implementation and usage. It is intended for those economic operators who want to communicate with Id Issuer system also through data interfaces, not only through Graphical User Interface (GUI). This is called system to system communication. You will find there detailed description of provided and requested APIs, how to implement them, how to authenticate and how use them.
Integration manualID Issuer
User manual
User manual is a document, which describes the ID Issuer system from the user point of view, especially its Graphical User Interface (GUI). Please read this document if you are a manufacturer, importer, wholesaler or first retail outlet selling tobacco products according to Commission Implementing Regulation (EU) 2018/574 obliged to use ID Issuer system and want to get familiarized with it and use it properly.
User manual for economic operatorsHaven’t found answer to your problem?
Ask a question
General support for IDissuer:
ID issuer Invoicing issues:
Queries regarding contracts:
Press queries:
support@idissuer.ie
invoicing@idissuer.ie
contract@idissuer.ie
press@idissuer.ie
General support for IDissuer:
support@idissuer.ie
ID issuer Invoicing issues:
invoicing@idissuer.ie
Queries regarding contracts:
contract@idissuer.ie
Press queries:
press@idissuer.ie
Feel free to reach us Monday to Friday from 8:00 to 16:00 (Irish Standard Time GMT+1)
+421 800 222 921
This is toll free number
ID ISSUER
Made by All Soft Corp
Not only are we incredibly driven to solve all types of tax collection issues, but we will do it in the smartest way, with the latest technology and a team of extraordinary professionals.